I stumbled across the SALT website trying to locate a kitchen/bathroom renovation business near my local area and was immediately impressed by the testimonials that I read.
I had previously had a very frustrating 6 months dealing with other kitchen renovation businesses with extremely poor service and lack of understanding of my requirements. As soon as I saw SALT’s impressive list of testimonials, their commitment to service and being a one stop shop, I had a good feeling that I had found the right place to deal with.
My initial instincts were right from my very first visit to the showroom. I was immediately set up with a meeting with Heath, who impressed me with the level of professionalism and knowledge that I had been looking for. Heath was ready to come back to me within a week, during this time I decided to not only re-do my kitchen but also include the main bathroom and laundry. This was no problem at all for Heath.
I was most impressed with the timeline (3 weeks) for the completion of the works as well as the detailed planning provided. Once I had signed on the dotted line, the level of service did not change. The team that Heath has working with him is excellent. The ongoing assistance, guidance and support makes the experience of dealing with SALT pleasurable and stress free. I was also impressed with having a site supervisor. Mark provided me with daily assistance and guidance as needed. He was able to offer ideas where slight changes were required.
My thanks also to the office staff being Michelle, Sue and Sue. Your patience and understanding through this process was fantastic. Being able to work through the colours and materials again assisted in alleviating the stress levels and amount of running around I had to do. The team at SALT go above and beyond when it comes to service. No task cannot be done without trying. They all go out of their way to please the client.
I now have a kitchen, bathroom and laundry that is as good as you would see in any home magazine, but that also fits nicely within the style of my property. I now find it a joy to come home and use my new kitchen and enjoy the clean lines in the 3 areas and the storage that I did not think possible within the size of the areas that were being worked in.
I have no hesitation in recommending SALT Kitchen and Bathrooms to anyone who talks about renovating these areas.
Many thanks Heath to you and your team.